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ProPay SA – Privacy Policy

Privacy Policy

Effective Date: October 1, 2022

This Privacy Policy outlines the principles governing the collection, usage, and disclosure of your personal information when using our website and app (“Service”). We respect your privacy rights and are committed to safeguarding your data. Please read this policy to understand how your information is managed and protected.


1. Interpretation and Definitions

1.1 Interpretation: Capitalized terms herein shall have specific meanings unless otherwise defined.

1.2 Definitions: In this Privacy Policy:

  • Account: Refers to the individual user’s account.
  • Company: Denotes Propay Systems, situated at 25 Owl Street, Mill Park, Johannesburg, 2092, South Africa.
  • Cookies: Small files placed on your device by websites, which may store browsing history.
  • Country: Signifies South Africa.
  • Device: Encompasses any technology used to access the Service.
  • Personal Data: Includes any data relating to an identifiable individual.
  • Service: Refers to our website accessible at
  • Service Provider: Refers to any entity processing data on behalf of the Company.
  • Usage Data: Consists of data collected automatically during service use.


2. Collection and Use of Your Personal Data

2.1 Types of Data Collected

2.1.1 Personal Data: While using the Service, we may request personally identifiable information, such as:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

2.1.2 Usage Data: Automatically collected data may include your device’s IP address, browser type, visited pages, timestamps, unique device identifiers, and other diagnostic data.

2.2 Tracking Technologies and Cookies

We employ Cookies and similar technologies to enhance and analyze the Service. These include:

  • Cookies or Browser Cookies: These small files can be managed through your browser settings.
  • Flash Cookies: Primarily used for specific features.
  • Web Beacons: Electronic files for user counting and website statistics.

2.2.1 Cookie Types

  • Necessary / Essential Cookies: Required for core Service functionality, like user authentication.
  • Cookies Policy / Notice Acceptance Cookies: Verify users’ acceptance of cookies.
  • Functionality Cookies: Remember user preferences for a more personalized experience.

2.3 Use of Your Personal Data

We may utilize Personal Data for various purposes, including but not limited to:

  • Maintaining and providing the Service
  • Managing user accounts
  • Executing contracts, including purchases
  • Contacting users via various channels
  • Providing news, offers, and information
  • Addressing user requests
  • Facilitating business transfers
  • Additional purposes like data analysis and service improvement

2.4 Retention of Your Personal Data

We retain Personal Data as long as necessary to fulfill the purposes outlined herein and to comply with legal obligations.

2.5 Transfer of Your Personal Data

Your data may be processed and maintained outside your jurisdiction. By using the Service, you consent to data transfers and agree that appropriate security measures are in place.

2.6 Disclosure of Your Personal Data

We may share your information in certain situations, including with:

  • Service Providers
  • Business entities in the context of transactions
  • Affiliates
  • Business partners
  • Other users
  • Upon obtaining your consent


3. Security of Your Personal Data

While we employ reasonable measures to protect your Personal Data, no method of transmission over the Internet or electronic storage is entirely secure.


4. Children’s Privacy

Our Service is not intended for users under 13 years old, and we do not knowingly collect personal information from minors.


5. Links to Other Websites

Our Service may contain links to third-party websites. Please review their privacy policies, as we have no control over their content or practices.


6. Changes to this Privacy Policy

We may periodically update this Privacy Policy. We will notify you of any changes via email or prominent notices on the Service.


7. Contact Us

Should you have any questions about this Privacy Policy, please reach out to us at

This document was last updated on the date indicated at the beginning of this Privacy Policy.