Cookie Policy
How ProPay uses cookies and similar technologies to improve website functionality, enhance your browsing experience, measure website performance, and support secure digital services.
- Effective date:
- 22 June 2026
- Last updated:
- 5 October 2026
How ProPay Uses Cookies
This Cookie Policy explains how ProPay uses cookies and similar technologies to improve website functionality, enhance your browsing experience, measure website performance, and support secure digital services.
This Cookie Policy was last updated on 5 October 2026 and applies to citizens and legal permanent residents of South Africa.
1. Introduction
Our website, https://propay.co.za (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Some of these cookies are placed on behalf of a third party we have engaged, Google. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly set the same preferences when visiting our website — for example, your choice of light or dark display is remembered. We may place these cookies without your consent.
5.2 Statistics cookies
Statistics cookies collect information about how visitors use our website, such as which pages are viewed, so that we can improve its content and performance. They identify your browser rather than you personally. We only place statistics cookies if you accept them in our cookie notice.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes. We do not currently place marketing or tracking cookies on this website. If that changes, we will update this Cookie Policy.
5.4 Social media
Our website links to our pages on LinkedIn, Facebook, Instagram and X (formerly Twitter). These are ordinary links: no content from these social networks is embedded on our website, and they place no cookies through it.
If you follow one of these links, the social network’s own cookie and privacy policies apply once you are on its website. Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data. LinkedIn, Instagram, Facebook and X (formerly Twitter) are located in the United States.
6. Placed cookies
Google Analytics
Statistics
Usage
We use Google Analytics 4 to understand how visitors use this website, such as which pages are viewed and how visitors arrive. The analytics script is served from our own domain, and its requests are relayed through our server, which shortens your IP address before passing it to Google. Read more about Google Analytics cookies
Sharing data
Analytics data is processed by Google. For more information, please read the Google Analytics Privacy Statement.
Statistics
| Name | Expiration | Function |
|---|---|---|
| _ga | 2 years | Distinguish visitors |
| _ga_* | 2 years | Store session state |
ProPay website
Functional
Usage
We remember your answer to our cookie notice, and your choice of light or dark display if you change it, in your browser’s local storage so that they apply on your next visit.
Sharing data
This data stays in your browser. It is not sent to our servers or shared with third parties.
Functional
| Name | Expiration | Function |
|---|---|---|
| cookie-consent | Until cleared | Store your cookie notice choice |
| theme | Until cleared | Store your display preference |
7. Consent
When you visit our website for the first time, we will show you a cookie notice. If you click “Accept”, you consent to us placing the statistics cookies described in this Cookie Policy. If you click “Decline”, or do not answer the notice, no statistics cookies are placed. Functional storage, including the record of your answer, does not require consent.
7.1 Manage your consent settings
You can change your choice at any time using the “Cookie settings” link at the bottom of every page. If you withdraw your consent, we delete the statistics cookies from your browser and stop placing them.
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Disabling cookies does not stop our website from working. Your display preference and cookie notice choice will no longer be remembered, and your visits will not be counted in our statistics. If you delete cookies and site data in your browser, our cookie notice will be shown again on your next visit.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the Information Regulator South Africa: P.O Box 31533, Braamfontein, Johannesburg, 2017 Complaints email: [email protected]
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
ProPay SA (Pty) Ltd
Suite 145
Private Bag X2600
Houghton
2041
South Africa
Website: https://propay.co.za
Email: [email protected]
Phone number: 087 088 7729
You can also reach us through our contact form.